Helpdesk & Support

SygmaDesk

Multi-department ticket management system. Manage your team's support by email and web from a unified panel, with customer portal included.

Everything you need to manage support

Multichannel tickets

Receive and manage tickets from email and web portal in a single panel. Nothing gets lost.

Customer portal

Your customers track their tickets without creating an account. Just a direct link.

Departments & teams

Organize support by departments. Each agent only sees what's relevant to them.

Email inbound

Each company gets its own support address. Emails automatically become tickets.

Reports & KPIs

Track volume, resolution rate and performance by agent and department.

Multi-language

Panel available in Spanish, English, French and German. Your team works in their language.

Simple, transparent pricing

Per agent per month. No hidden fees. Monthly or annual billing with discount.

Starter

Up to 2 agents

15/ agent / month
  • Unlimited tickets
  • Customer portal
  • Email inbound
Start free
Most popular

Pro

Up to 15 agents

20/ agent / month
  • Unlimited tickets
  • Customer portal
  • Email inbound
  • Custom logo
  • Advanced reports
Start free

Enterprise

Unlimited agents

25/ agent / month
  • Unlimited tickets
  • Customer portal
  • Email inbound
  • Custom logo
  • Advanced reports
  • Priority support
Start free

All plans include a 30-day free trial. No credit card required.

Ready to get started?

Set up your account in minutes. No credit card required.

Try SygmaDesk for free